Partners & Clients

At the heart of everything we do is our intentional collaboration with clients and partners. We prioritise our customers' needs and ensure they come first, every time. Our approach involves developing a deep understanding of our clients’ businesses, their goals, and specific requirements to deliver tailored, effective solutions.

Our long-term business philosophy is centered around building lasting relationships and securing repeat business. This commitment is demonstrated through our current five-year contract with the Level Crossing Removal Program in Melbourne, over 16 years of continuous maintenance work on metropolitan track for Sydney Trains, and our long-standing partnership with Pacific National, Australia's largest private rail operator, dating back to the 1990s.

Taylor Rail also collaborates with specialist signalling and civil construction contractors, forming strong affiliate relationships that allow us to shape our service offerings to meet the unique needs of each client.

“Supported by proven systems for induction, site access, and clear methods of safe working, the whole operation was well managed and organised, focused on achievement with pace. It was also great to see the close working relationship with ARTC personnel.”

Michael Simons – ARTC Area Manager, Junee to Yass, Cootamundra Yard Upgrade Project

“Taylor Rail brings considerable rail know-how to the table and a constructive attitude that we really value. Without a doubt, they are a great example of a contractor that works hard on its client relationships and looks to leave a positive legacy on every project they tackle.”

Seth Rogers – Pacific National, Head of Sales, Commercial and Coal